Privacy Policy

Last Updated: September 2, 2026

At Khaat Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Khaat Studio

Khaat Studio is a handcrafted home décor and lifestyle brand offering products such as handmade lighting, wall décor, furniture, planters, and other handcrafted products.

For the purposes of this Privacy Policy, “Khaat Studio,” “we,” “us,” or “our” refers to Khaat Studio.

2. Information We Collect

When you browse our website, create an account, place an order, contact us, or subscribe to our communications, we may collect certain information.

Personal Information

This may include:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting our customer support
Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited
Products viewed
Website interaction and browsing activity
Date and time of visits
Referring website or source

This information helps us understand how visitors use our website and improve your shopping experience.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Provide order confirmations and updates
Respond to your questions and customer service requests
Process returns, refunds, and exchanges
Improve our website, products, and services
Personalize your shopping experience
Send promotional offers and updates, where you have consented to receive them
Prevent fraud, misuse, and unauthorized transactions
Maintain the security of our website
Comply with applicable laws and legal obligations

We only use your information for legitimate business purposes and as permitted by applicable law.

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

Khaat Studio generally does not directly store your complete credit or debit card details on its own servers. Payment information may be handled securely by our payment service providers according to their respective privacy and security policies.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processing providers
Shipping and logistics partners
Website and hosting providers
Shopify and related technology providers
Customer support and communication services
Analytics and marketing service providers
Professional advisers or legal authorities where required

These parties receive only the information reasonably necessary to perform their services or fulfill legal obligations.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process orders.

Information submitted through our website may be processed by Shopify and its service providers in accordance with their applicable privacy practices.

You can learn more about Shopify's privacy practices through Shopify's Privacy Policy.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may help us:

Keep products in your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website performance
Measure marketing effectiveness
Provide relevant content and advertising

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

8. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about:

New products
New collections
Special offers
Promotions
Events
Khaat Studio updates

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss.

However, no method of transmission or electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and maintaining records of your orders
Providing customer support
Resolving disputes
Preventing fraud
Meeting accounting, tax, legal, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Ask questions about how your information is being used

To exercise a privacy-related right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Children's Privacy

Our website is not intended for children who are unable to legally use our services or provide personal information independently.

We do not knowingly collect personal information from children for marketing or other purposes without appropriate consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other websites.

Khaat Studio is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.